Effective from 2026

At Levocell, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website or contact us.

1. Who we are

Levocell provides smart energy, battery storage, renewable energy, infrastructure and technology solutions. This Privacy Policy applies to visitors to our website and individuals or businesses that contact or engage with Levocell through our website.

2. Information we collect

We aim to collect only the information necessary to respond to enquiries and provide our services. Depending on how you interact with us, we may collect:

• Your name
• Your email address
• Your telephone number
• Your physical or business address
• Your company or organisation name, where applicable
• Information you choose to provide when contacting us or submitting an enquiry

We do not require you to provide personal information unless it is necessary for us to respond to your enquiry or provide a requested service.

3. How we use your information

We may use the information you provide to:

• Respond to your enquiries
• Provide information about our products and services
• Contact you regarding your enquiry or business relationship
• Provide and manage services you have requested
• Arrange appointments, installations or other services where applicable
• Meet our legal or regulatory obligations

We do not use your personal information for purposes unrelated to the reason it was provided without a lawful basis to do so.

4. Cookies

Our website may use essential cookies required for the website to function properly. Where non-essential cookies, such as analytics cookies, are used, we will provide appropriate information and, where required, obtain your consent. You can also manage cookie settings through your browser.

5. Sharing your information

Levocell does not sell or rent your personal information. We may share information with trusted service providers where this is necessary to operate our website, respond to enquiries, provide services, or comply with legal requirements. We only share information where there is a legitimate reason to do so and take reasonable steps to ensure that information is handled securely.

6. Data security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data retention

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including where we need to:

• Respond to an enquiry
• Provide a service
• Maintain a business relationship
• Comply with legal obligations
• Resolve disputes

When information is no longer required, we will take reasonable steps to securely delete or anonymise it.

8. Your rights

Depending on applicable data protection law, you may have rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

If you wish to exercise any of these rights, please contact Levocell using the contact details provided on our website.

9. Third-party links

Our website may contain links to third-party websites. Levocell is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policies of any third-party websites you visit.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements. The latest version will always be published on this page with the relevant effective date.

11. Contact us

If you have any questions about this Privacy Policy or how Levocell handles personal information, please contact us using the telephone number, email address or physical address provided on our website.